If you observe or become aware of a hostage situation:

  • Move to a safe location
  • Call 9-1-1 or the Office of Safety and Security
  • Provide the following information: 
    • Your name, location and phone number
    • Specific location of event
    • Number and description of hostage takers
    • Number of possible hostages
    • Description of any weapons hostage takers may have

If you are taken hostage:

  • Remain calm, respectful, passive, comply with requests, avoid sudden movements and debates
  • Closely observe hostage takers in order to provide detailed description later 
  • Stay away from doors and windows, if possible

During a rescue: 

  • Assume rescuers will not know if you are a hostage taker or a hostage
  • Remain in place and follow all instructions you are given
  • Identification will occur once you are in a safe area

This information along with a comprehensive list of other topics can be found at