A review of our bills has turned up that we are paying long distance charges for local calls. If you dial 9+1+area code + XXX-XXXX, you are dialing long distance and this costs the college money.
So, please, if it is a local phone number (231 area code), try to dial just the 9 + seven digits first. If it does not go through then dial the 9+1+area code + XXX-XXXX.