Kudos to Amy Burns Bailey and Maggie West! In partnership with the Michigan Department of Labor and Economic Opportunity (LEO), Amy Burns-Bailey (Workforce Programs Director) and Maggie West (Tutoring Coordinator) helped arrange for two NMC students, Maggie Vansickle (Culinary Arts – Baking & Pastry) and Harley Waldron (Welding Technology) to participate in filming a video to promote Career and Technical Education (CTE) programs in Michigan. Amy and Maggie were recognized by Virginia Zimmerman, from LEO’s workforce development office, for their efforts to help inspire other students to participate in CTE programs. NMC is one of two spotlight colleges that will be featured in the CTE video. Kudos to Amy and Maggie for shining a light on the perseverance and success of our students and for efforts with NMC’s Perkins programs to expand CTE opportunities for students in our region.
Kudos to Avery Verschaeve, Niusha Rahjoo, and McKenna Davids! Immense gratitude and appreciation to the Advising office student employees McKenna Davids, Niusha Rahjoo, and Avery Verschaeve. Not only are they the first voice callers hear and the first point of contact when calling the switchboard line, they have also project managed as a group to create resources for students who visit advising and have stepped up to take on additional responsibilities that are traditionally handled by the office assistant.Each of them has shown admirable dedication towards learning how better to support their fellow students. From the thoughtful questions they ask, to how they problem solve – they don’t just answer phones – they are providing genuine customer service and compassionate support.
In addition to answering phones and responding to emails, McKenna has stepped up to support with inventory management and is supporting the streamlining process; Niusha is our office’s steadfast anchor of calming support when assisting students who need help with scheduling or registering; and Avery has grown into an adept problem solver and is learning to think outside the box and create solutions quickly.
These three incredible people make my job easier and I look forward to every day I get to work with them. I’m so incredibly proud of their growth and the way they conduct themselves with integrity and respect for themselves, their fellow staff and students. They have taken on multiple projects and challenges over the past four months and leveled up their skills. I’m thrilled to see what they accomplish next!
If you see them around, please take a moment to thank them for being amazing NMC ambassadors.
Kudos to Lil Anderson! Lil was able to diagnose and rectify a technical issue during concurrent events serving our stakeholders.