To staff from Educational Technologies, Information Technology Services, Systems and LAN Management and Technology Support Services, for implementing Freshservice, a new help desk application, this summer. This new system has many more options that can be used for operational efficiency and improvements in the user experience. Submit a help desk ticket or service request at helpdesk.nmc.edu.
Who’s been a Hawk Owl Helper or Hero for you? Let us know at publicrelations@nmc.edu!