Here at NMC, we use a remote support chat that allows you to contact our Help Desk without having to call.

To access the Technology Help Desk Chat, visit and select the link under Technology Help Desk Chat when available or look for the “Start a Chat Support Session” link on the student homepage.

When you visit the page, it will ask for your NMC ID and the issue you are currently having. Within a few minutes your request will be picked up by our support team, and a text chat will open. This can be used to chat with our technicians to get faster yet personalized support.