Sam Foster worked through the spring and summer learning how to use Microsoft’s Active Directory as a replacement for the Novell/ZENworks method of managing the computers on NMC’s campuses. He also spent many hours working on creating what we call a “golden image”; it is the basis for all computer software builds on campus. I am not going to pretend that I understand all the tweaking, fine-tuning and ret urns to the drawing board that Sam performed, but his work has made it much easier for us (the five SLM Desktop Support Specialists) to install software and bring our labs and classrooms on-line for the fall 2012 semester.