At the May 18th meeting of the Board of Trustees, Jason Slade presented a summary of Strategy 3: Vibrant College Community: Improve the places, systems, and supports that shape life at NMC, making it easier for students and employees to connect, succeed, and take pride in their work and learning.
Objective 1: Deliver near-term master-plan projects, Osterlin student hub, and new student housing, as visible commitments to a modern, student-centered campus.
Success Metrics: Completed Master Plan projects
Objective 2: Renew and improve campus spaces, addressing aging facilities in need of renewal, and enhancing landscaping and gathering areas to create a functional, welcoming environment that reflects NMC’s quality and community.
Success Metrics: Completed campus projects
Objective 3: Strengthen the student experience outside the classroom by improving connection, community, and support across all campuses, creating consistent opportunities for students to engage with each other and with NMC in ways that enhance satisfaction and persistence.
Success Metrics: Increased student belonging, satisfaction, and engagement. Slice by student house (ie: analyze each student type.
Objective 4: Engagement: Strengthen NMC’s reputation as an employer of choice by reviewing, prioritizing, and implementing improvements to staffing, workload, and compensation systems to ensure they continue to support a healthy, high-performing organization and a culture of professionalism and pride.
Success Metrics: Employee retention and satisfaction
Objective 5: Processes/Systems: Assess and modernize NMC’s core operational systems including budgeting, human resources, information technology, and decision-making workflows to reduce friction, improve coordination, and strengthen efficiency and trust across the college.
Success Metrics: Process time reduction, accuracy improvements
Board feedback
The Board of Trustees provided feedback that will be addressed prior to the next reporting of Strategy 3 in December:
- Is there a “game changer” objective that moves NMC beyond the improvements proposed in Strategy 3?
- Regarding “employer of choice,” be sure to highlight employees’ satisfaction gleaned from surveys.
- Specific to Objective 5, what core operational systems do we hope to modernize?
The full memo can be found here. Next up — Strategic Drivers Living Our Brand and People First at the July 20 meeting of the Board. (No Strategic Plan update in June.)