Update on Facilities Management at NMC

Good afternoon NMC community,

I am writing to inform you about an important change in how Northwestern Michigan College (NMC) will manage its facilities operations moving forward. After careful consideration, NMC has decided to end its long-standing contract with Sodexo, which has provided facilities management services for our college since 2006. Effective November 30, 2024, we will transition to an internal facilities management model, with NMC directly hiring employees to fill these roles and oversee these essential operations.

Why are we making this change?
This decision reflects our ongoing commitment to agility, responsiveness, and alignment with NMC’s strategic goals. By bringing the facilities management team in-house, NMC will be better positioned to adapt to the evolving needs of our students, staff, and campus. This move will also allow us to focus more directly on professional development, ensure stronger alignment with our mission, vision, and values, and enhance communication across all levels of facilities operations.

Additionally, we are excited to announce that we will be hiring two new critical positions as part of this reorganization:

Campus Safety Coordinator: This new full-time role will report directly to the Vice President for Finance and Administration and be responsible for safety, security, emergency management, occupational and environmental health and safety, and more. Previously, this position reported through facilities and was provided through our Sodexo contract in a half-time capacity.
Facilities Project Manager: This new full-time role will report to the Director of Facilities and focus on the execution of our recently approved campus master plan, ensuring that we are prepared to meet the challenges of the future.

We are able to add these new positions with no additional costs to the college due to the savings we will realize from ending the Sodexo contract as well as savings from project management/owner’s representative consulting services that would otherwise be necessary for our large construction projects.

What does this mean for Sodexo employees?
Our contract with Sodexo will end on November 30, 2024, and with it, the roles of five Sodexo employees who have served NMC will conclude. We recognize and are grateful for their contributions to our college community over the years. These individuals have played a valuable role in keeping our campus running smoothly, and while their next steps will be managed by Sodexo, we wish them the very best in their future endeavors.

What’s next?
We understand that there may be some concerns about service disruption during this transition. While there may be some temporary slowdowns, we are working diligently to prioritize the hiring of these positions to ensure minimal disruption. Our facilities and security teams will continue to manage day-to-day operations, and we remain committed to providing the best possible experience for everyone on campus.

We appreciate the work that Sodexo and its employees have done for NMC over the years. However, as we look ahead, we are confident that this transition will position the college for long-term success, allowing for greater control, improved efficiency, and alignment with our strategic objectives.

Thank you for your understanding and continued support as we work through this transition. I’d like to thank Troy Kierczynski and Hollie DeWalt for their leadership of this change. If you have any questions, please do not hesitate to reach out.

Sincerely,
Nick

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Nick Nissley, Ed.D. | President | Northwestern Michigan College | 231.995.1010