Sep 4, 2020 | Intercom, Tech Tips
Password not working? Received a suspicious email? Need Moodle assistance? Want to use email-to-print? The NMC Technology Help Desk can assist with these and many other technology-related questions or concerns you may have! Better yet, you can receive help 24x7x365, even when our on-site team is gone for the day.
The ways we can serve you are:
- Phone assistance @ (231) 995-3020
- Live chat assistance at nmc.edu/help
- In-person assistance:
Come check out our new location in the West Hall Innovation Center!
- M-W 8 a.m.-7 p.m.
- Th-F 8 a.m.-5 pm.
- Sat 12 p.m.-4 p.m.
- Sun 3 p.m.-7 p.m.
- (hours subject to change)
- Direct ticket submission using Web Help Desk
- IT Help Desk Knowledgebase
Reach out to us anytime! We’re here to help you have a great Fall 2020 semester.
Jul 9, 2020 | Intercom, Tech Tips
In an effort to facilitate submission of documents to the Business Office and Human Resources, attached are directions on how to use Android and iOS Devices to submit documents via Gmail.
Using the Genius Scan app on Android or iOS, you are able to take pictures, create a PDF document, and export to Gmail. Please send the documents to the appropriate Business Office or Human Resources emails, as listed in the linked documents below, and copy your supervisor if approval is needed. If you have any questions, please reach out to the NMC Technology Help Desk at (231) 995-3020 for assistance.
May 4, 2020 | Intercom, Tech Tips
Take a moment and learn a new skill in less than 5 minutes!
employees.nmc.edu/news/2020/20200424-quick-bytes-videos.html
Keep coming back for new releases!
Feb 28, 2020 | Intercom, Tech Tips
Looking for online training for you and your employees? The NMC Technology Help Desk offers a number of eLearn Modules and Screencast videos covering a wide range of technology topics. Check them out!
Feb 24, 2020 | Intercom, Tech Tips
Here are some more keyboard shortcuts to help you swiftly format or edit your documents when using programs such as Google Docs or Microsoft Office.
Feb 13, 2020 | Intercom, Tech Tips
Keyboard shortcuts are a great way to streamline repetitive tasks in any program you are using. Here are a few quick tricks to help speed up your workflow while using web browsers, documents, and many other programs.
Feb 7, 2020 | Intercom, Student News, Tech Tips
Be Smart! Stay Safe when you use Public Devices!
A public device refers to any device, such as a computer, that is available in a public space such as a school, library, government office, or any other open-access area or business and may be used or accessed by multiple people.
Nov 15, 2019 | Intercom, Student News, Tech Tips
Using two-factor authentication to secure your accounts, read more about this here!
Oct 24, 2019 | Intercom, Student News, Tech Tips
Using passphrases for your password is a great way to make your password stronger and easier for you to remember, yet more complicated for someone trying to fraudulently access your account. View more information on this here.
Oct 15, 2019 | Intercom, Student News, Tech Tips
You will notice 4 new icons added to your Chrome browser: (more…)
Sep 3, 2019 | Intercom, Tech Tips
Make your password memorable but tough to crack. Why? Because your password protects very private employee as well as student information that is federally protected thru FERPA including: Grades, Moodle Coursework, Email correspondence, Scholarship Info, Student Services Information and more! Here’s some info on how to create a good password.
Aug 19, 2019 | Intercom, Tech Tips
Welcome to another new semester at Northwestern Michigan College! NMC offers many systems and features for staff to use to assist with their daily productivity and goals. Learn more here.
Jul 8, 2019 | Intercom, Tech Tips
Stop VISHING attacks dead in their tracks! Read more here.
Jun 12, 2019 | Intercom, Student News, Tech Tips
Of all the browsers out there, which ones are the best and safest to use at NMC for PC’s and Mac’s? Read more here.
May 22, 2019 | Intercom, Tech Tips
Watch out for SMISHING Attacks – Fraudulent texts delivered directly to your phone! Read more here!
May 6, 2019 | Intercom, Tech Tips
Take action and recognize the red flags of a phishing attempt. Click here to learn more.
Apr 29, 2019 | Intercom, Tech Tips
Your amazingly powerful browser can carry you through the ocean of public and private web sites, and be the vessel that provides you directions (bookmarks), new lands (extensions), care (clear browsing data), maintenance (settings), and more as you journey through the vast ocean of the web.
Professional Development Institute is pleased to announce a new training on internet browsers. The focus of this training will be the Chrome browser with comparisons to Firefox and Edge browsers. If you don’t know the capabilities of browsers, you are missing key components to sailing the high seas of the web with ease! Come join me as we delve into browsers. What is the experience YOU are missing if you are not using your browser to its full capacity?
Pick from one of these upcoming training dates:
- Wednesday, May 15 in Osterlin 113 from 12-1 p.m.
- Tuesday, May 21 in Great Lakes 210 from 12-1 p.m.
- Thursday, May 23 in University Center 205 from 12-1 p.m.
- Tuesday, May 28 in Osterlin 113 from 3-4 p.m.
Register Here for Unleashing Your Amazingly Powerful Browser
Apr 16, 2019 | Intercom, Student News, Tech Tips
Locking your Computer Prevents Malicious Activity… for PC, Mac and Chromebook Devices.
Why? It prevents others from gaining access to your computer, files, student information, emails and performing malicious activities on your NMC Device(s).
Learn more here
