{"id":64092,"date":"2021-04-27T17:11:07","date_gmt":"2021-04-27T21:11:07","guid":{"rendered":"https:\/\/blogs.nmc.edu\/?p=64092"},"modified":"2021-04-29T10:58:24","modified_gmt":"2021-04-29T14:58:24","slug":"tech-tips-help-desk-chat","status":"publish","type":"post","link":"https:\/\/blogs.nmc.edu\/?p=64092","title":{"rendered":"Tech Tips &#8211; Help Desk Chat"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-64093\" src=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2021\/04\/NMC-Help-Desk-Chat-Instagram-PNG-300x300.png\" alt=\"\" width=\"300\" height=\"300\" \/>Here at NMC, we use a remote support chat that allows you to contact our Help Desk without having to call.<\/p>\n<p>To access the Technology Help Desk Chat, <a href=\"http:\/\/nmc.edu\/help\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/nmc.edu\/help&amp;source=gmail&amp;ust=1619632014272000&amp;usg=AFQjCNHNgsAKuwi0TuV2kM0S0cKD9V7UMQ\">visit nmc.edu\/help<\/a> and select the link under Technology Help Desk Chat when available or look for the &#8220;Start a Chat Support Session&#8221; link on the student homepage.<\/p>\n<p>When you visit the page, it will ask for your NMC ID and the issue you are currently having. Within a few minutes your request will be picked up by our support team, and a text chat will open. This can be used to chat with our technicians to get faster yet personalized support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here at NMC, we use a remote support chat that allows you to contact our Help Desk without having to call. To access the Technology Help Desk Chat, visit nmc.edu\/help and select the link under Technology Help Desk Chat when available or look for the &#8220;Start a Chat Support Session&#8221; link on the student homepage. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[5,3612],"tags":[],"class_list":["post-64092","post","type-post","status-publish","format-standard","hentry","category-student-news","category-tech-tips"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tech Tips - Help Desk Chat - NMC Communiqu\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.nmc.edu\/?p=64092\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tech Tips - Help Desk Chat - NMC Communiqu\u00e9\" \/>\n<meta property=\"og:description\" content=\"Here at NMC, we use a remote support chat that allows you to contact our Help Desk without having to call. 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