{"id":2798,"date":"2012-09-27T15:29:58","date_gmt":"2012-09-27T19:29:58","guid":{"rendered":"http:\/\/blogs.nmc.edu\/?p=2798"},"modified":"2012-09-27T15:29:58","modified_gmt":"2012-09-27T19:29:58","slug":"nmc-helps-regional-organizations-build-continuous-improvement-skills","status":"publish","type":"post","link":"https:\/\/blogs.nmc.edu\/?p=2798","title":{"rendered":"NMC helps regional organizations build continuous improvement skills"},"content":{"rendered":"<p style=\"text-align: left;\" align=\"center\"><em><strong><span style=\"text-align: left;\">Five individuals certified as lean office champions by NMC Training Services<\/span><\/strong><\/em><\/p>\n<p>On Friday, September 21, Rich Wolin, Director of NMC Training Services certified five new Lean Office Champions from the region.\u00a0 Kay Hall of NMC, Deb Kimball of Munson Medical Center, Amanda Rommell of Paul Oliver Memorial Hospital, Crystal Bailey of NMC Hagerty Center, and Penny Saemisch of Kalkaska Memorial Health Center celebrated their completion of a six month, 96-hour program designed to train them to apply lean manufacturing principles to their office and healthcare workplaces.\u00a0 Two sessions are hosted by each organization, the classroom training involves intensive hands-on activities, and each champion completes several continuous improvement projects in their workplace.\u00a0 \u201cBy applying lean principles to the process, we were able to shorten the lead time for\u00a0<em>Practice Pro<\/em>, our newsletter for local physician practices, from eight weeks to less than four,\u201d said Deb Kimball, physician liaison at Munson Medical Center.<\/p>\n<p>Lean principles are based on the Toyota Production System and began spreading throughout American manufacturing following James Womack and Daniel Jones\u2019 seminal work, <em>Lean Thinking: Banish Waste and Create Wealth in Your Corporation<\/em>. \u00a0In the last ten years, these principles have migrated from the shop floor into manufacturing offices, healthcare settings, and most recently service industries.\u00a0 By applying lean principles, one Wisconsin healthcare system has seen a decrease in deaths, wait time to treatment, and length of stay.\u00a0 All of this has resulted in a significant drop in cost of care.<\/p>\n<p>NMC Training Services has been certifying lean champions for five years now, beginning with a year-long manufacturing series, of which 61 individuals have completed.\u00a0 The objective of the program is to enable companies to build internal capacity to support their continuous improvement journey.\u00a0 Two years ago Training Services started offering the lean program in its current six-month version to individuals from office and healthcare settings.\u00a0 Lead trainer, Heather Fraizer, PhD, acknowledges that even though the principles are the same, applying them in an information-based setting poses particular challenges.\u00a0 \u201cWaste and work-arounds are more difficult to see in office settings and it helps to see examples from other offices,\u201d said Fraizer.\u00a0 With the addition of the current champions, Training Services has certified 12 Lean Office Champions.<\/p>\n<p>NMC Training Services offers a variety training and consulting services for organizational improvement including lean training and coaching.\u00a0 The next Champion certification opportunities are scheduled to start in December of 2012 for manufacturing and February of 2013 for service industries including healthcare.\u00a0 For more information or to register, please contact Vicki Rumbach at 5-2218 or <a href=\"mailto:vrumbach@nmc.edu\">vrumbach@nmc.edu<\/a>.\u00a0 Additional information is also available at <a href=\"http:\/\/www.nmc.edu\/training\" target=\"_blank\">nmc.edu\/training<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Friday, September 21, Rich Wolin, Director of NMC Training Services certified five new Lean Office Champions from the region.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[68],"tags":[728,848],"class_list":["post-2798","post","type-post","status-publish","format-standard","hentry","category-intercom","tag-kay-hall","tag-rich-wolin"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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