{"id":15583,"date":"2016-01-18T16:31:28","date_gmt":"2016-01-18T21:31:28","guid":{"rendered":"http:\/\/blogs.nmc.edu\/?p=15583"},"modified":"2016-10-25T12:02:26","modified_gmt":"2016-10-25T16:02:26","slug":"nmc-technology-help-desk-tech-tips-need-to-know-info-for-semester-start","status":"publish","type":"post","link":"https:\/\/blogs.nmc.edu\/?p=15583","title":{"rendered":"NMC Technology Help Desk- Tech tips: Need to know info for semester start"},"content":{"rendered":"

Tech Tips is presented by our Technology Help Desk and will provide you with simple explanations to tech troubles you may come upon in everyday technology use. These posts will occur regularly and will include a wide variety of topics. If you have further questions regarding the Tech Tips, please contact the Technology Help Desk at (231) 995-3020.<\/em><\/p>\n

The following is important information for staff and faculty for the start of the spring semester.
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  1. For Employees or Students coming back this spring<\/strong>, if you don\u2019t remember your Self-Service Password Security Responses, be sure to go to NMCID Password Self-Service (once logged into MyNMC) on your \u2018My NMC employees\u2019 Service Links for employees page and reset your responses. Once you set and remember your password security responses it is recommended that you return to Password Self-Service whenever you need to change your NMC password.\"tech<\/span><\/li>\n
  2. Instructor emails on mail.nmc.edu:\u00a0<\/b>Instructors may have both an employee account at @nmc.edu email and a student account at @mail.nmc.edu. \u00a0This is a reminder that both accounts exist, however, we have placed a message at the top of all employee-owned student accounts at mail.nmc.edu – that says \u00a0in the yellow bar at the top of the web page:<\/span><\/li>\n<\/ol>\n

    \u201cIMPORTANT – This account alerts all senders to use your primary account <appropriate instructor email inserted>. \u00a0<\/span>Please update your address book accordingly.”<\/span> \u00a0<\/span><\/em><\/p>\n

    Students may use this mail.nmc.edu account but the notification will come back to them telling them of the primary account address that they should use. <\/span><\/p>\n

    3. Technology Support Services:\u00a0<\/b>Check out the link on the Service Links sidebar to visit Technology Support Services or visit <\/span>employees.nmc.edu\/help<\/span><\/a> and find out more about Phone Discounts, Free Office 365 subscription, and more support.<\/span><\/p>\n

    4. Jumpstart<\/strong> Guide:\u00a0<\/b>We use the Jumpstart Guide (<\/span>students.nmc.edu\/jumpstart<\/span><\/a>) for Orientation and ResHall Students, but this guide will be very useful to many at NMC. \u00a0\u00a0\u00a0Anyone can refer students to the Jumpstart Guide for information on:<\/span><\/p>\n

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      1. WiFi<\/span><\/li>\n
      2. Office 365<\/span><\/li>\n
      3. Ellucian Go<\/span><\/li>\n
      4. Google Mobile Apps<\/span><\/li>\n
      5. Google Cloud Services (free)<\/span><\/li>\n
      6. Moodle Mobile<\/span><\/li>\n
      7. Email to Print<\/span><\/li>\n
      8. Password Resets (soon!)<\/span><\/li>\n<\/ol>\n<\/ol>\n

        5.\u00a0Technology Help Desk Hours & Locations:\u00a0<\/strong>Starting a new semester is never easy, especially with remembering NMCID\u2019s, Passwords, Email Addresses, etc. Let us help to make your semester easier. Technology Help Desk can help from a range of issues such as Password resets, Google mail issues, Moodle, NMC Self-service, Hardware & software technical help\u2026the list goes on! <\/span><\/p>\n

        So here are a number of ways in which you can get into contact with us…<\/span><\/p>\n

        Contact Options: <\/b><\/p>\n