{"id":13494,"date":"2015-09-01T10:58:34","date_gmt":"2015-09-01T14:58:34","guid":{"rendered":"http:\/\/blogs.nmc.edu\/?p=13494"},"modified":"2023-12-04T11:10:42","modified_gmt":"2023-12-04T16:10:42","slug":"nmc-technology-help-desk-tech-tips-overview-to-nmc-technology-services","status":"publish","type":"post","link":"https:\/\/blogs.nmc.edu\/?p=13494","title":{"rendered":"NMC Technology Help Desk- Tech tips: Overview to NMC Technology Services"},"content":{"rendered":"<p><em>Tech Tips is presented by our Technology Help Desk and will provide you with simple explanations to tech troubles you may come upon in everyday technology use. These posts will occur regularly and will include a wide variety of topics. If you have further questions regarding the Tech Tips, please contact the Technology Help Desk at (231) 995-3020.<\/em><\/p>\n<p><span style=\"font-weight: 400;\">The help desk offers support around campus including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Printer Issues<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Q: &amp; N: Drive Storage<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Google Applications<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Password Issues<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">eLearning &#8211; Moodle<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Banner<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Wireless Internet<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">NMC Self Service<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">and more\u2026<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">If you have any questions about the technology listed below or if you simply want more information, contact Technology Help Desk at 231-995-3020, go to <\/span><a href=\"https:\/\/students.nmc.edu\/help\"><span style=\"font-weight: 400;\">https:\/\/students.nmc.edu\/help<\/span><\/a><span style=\"font-weight: 400;\">, or visit our on-site locations at Tanis Lower Level 51 or James Beckett 214.<\/span><\/p>\n<p><b>NMC ID and Password<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You will need your NMC ID and Password throughout your career at NMC. \u00a0If you are a new or returning student, visit <\/span><a href=\"http:\/\/students.nmc.edu\/help\"><span style=\"font-weight: 400;\">students.nmc.edu\/help<\/span><\/a><span style=\"font-weight: 400;\"> to locate assistance or access Password Self-Service. <\/span><b>\u00a0<\/b><\/p>\n<p><b>Email <\/b><\/p>\n<p><span style=\"font-weight: 400;\">NMC Email and other applications are hosted by Google and may be accessed through the myNMC page for students and the Email (Gmail) link. Your student email is &lt;<\/span><a href=\"mailto:yourNMCID@mail.nmc.edu\"><i><span style=\"font-weight: 400;\">yourNMCID@mail.nmc.edu<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">&gt;.<\/span><\/i><span style=\"font-weight: 400;\"> \u00a0NMC Student Gmail accounts are active for use during and after attending NMC. <\/span><\/p>\n<p><b>Q:\\Drive Access<\/b><\/p>\n<p><span style=\"font-weight: 400;\">All students have a Q:\\Drive (Home Drive) available to them for storing documents. \u00a0This drive is available from on-campus using Files &amp; Folders in Windows and from off-campus using Q &amp; S Drive Access available under Login Links on myNMC.<\/span><\/p>\n<p><b>NMC Technology Jumpstart Packet<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Check out this document available at <\/span><a href=\"http:\/\/students.nmc.edu\/help\"><span style=\"font-weight: 400;\">students.nmc.edu\/help<\/span><\/a><span style=\"font-weight: 400;\"> for more information on how to add mobile services including on-campus wireless access, Ellucian Go, Google, and more to your personal devices. <\/span><\/p>\n<p><b>Educational Media Technologies (Moodle and Media Resources)<\/b><b><br \/>\n<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Most instructors at NMC will utilize Moodle courses to dispense information, share documents, discuss topics, and post grades. \u00a0Courses will show up on a student\u2019s Moodle page at the instructor\u2019s discretion, generally the same day as the beginning of class. EMT also has Kodak pocket cameras available for students to check out for use in classes. Moodle can be accessed by using the Login link on MyNMC. \u00a0For support contact the Technology Help Desk at 231-995-3020 or enter a ticket under Technology Help Desk on your Student Login Links page.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Campus Computing Labs<\/b><\/p>\n<p><span style=\"font-weight: 400;\">There are campus labs and resources located around campus. \u00a0A complete list of campus computing resources and lab hours may be found at: <\/span><a href=\"https:\/\/www.nmc.edu\/departments\/help-desk\/computer-labs.html\"><span style=\"font-weight: 400;\">https:\/\/www.nmc.edu\/departments\/help-desk\/computer-labs.html<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><b>East Hall Computing and Hawks Nest Computing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Contact the Residence Life Office at 995-1400 for more information regarding computing and connectivity in the dorms. <\/span><\/p>\n<p><b>Mac Computers<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Mac computers are available for student use in select locations, however, these Macs are reserved primarily for VCA students. \u00a0There is a Mac lab located in JB 204 as well as two Macs available in both JB 214 and the Student Success Center. \u00a0<\/span><\/p>\n<p><b>Printing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Printing is available at computing locations around campus. \u00a0Coming later this week, students may print directly from phones, tablets and laptops directly to select NMC printers using the Email to Print function. \u00a0Watch out for an email and Student News notice with detailed information.<\/span><\/p>\n<p><b>Library Resources<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Osterlin Library has 20+ computers available for use and also has laptops available for check-out. \u00a0Students may check them out for home use for up to 3 weeks. \u00a0Textbooks for pilot courses are offered online through the new Open Educational Resources program; further details are available at <\/span><a href=\"http:\/\/nmc.libguides.com\/oer\/pilotproject\"><span style=\"font-weight: 400;\">nmc.libguides.com\/oer\/pilotproject<\/span><\/a><span style=\"font-weight: 400;\">. \u00a0See what else the library has to offer at <\/span><a href=\"https:\/\/www.nmc.edu\/library\/\"><span style=\"font-weight: 400;\">https:\/\/www.nmc.edu\/library\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Microsoft Office &amp; Mobile Phone Deals<\/b><\/p>\n<p><span style=\"font-weight: 400;\">NMC is proud to offer Office 365 to students at no cost. \u00a0Office 365 provides a full copy of the latest copy of Microsoft Office and access to cloud productivity resources. \u00a0Mobile phone deal discounts are also available. \u00a0Click here to learn more: <\/span><a href=\"https:\/\/students.nmc.edu\/help\"><span style=\"font-weight: 400;\">https:\/\/students.nmc.edu\/help<\/span><\/a><\/p>\n<p><b>Self Service<\/b><\/p>\n<p><span style=\"font-weight: 400;\">NMC Self Service gives students the ability to register for classes, accept financial aid, check grades, request records, opt-in for text message alerts, and a lot more. \u00a0Students can access Self Service by going to the myNMC page or clicking here: <\/span><a href=\"https:\/\/www.nmc.edu\/selfservice\"><span style=\"font-weight: 400;\">https:\/\/www.nmc.edu\/selfservice<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Ellucian Mobile<\/b><\/p>\n<p><span style=\"font-weight: 400;\">NMC has a new mobile app! Now you can check your grades, keep track of courses, find important numbers, get directions to campus locations, and keep up with news and events right from your smartphone or tablet. \u00a0Visit <\/span><a href=\"https:\/\/www.nmc.edu\/mobile\"><span style=\"font-weight: 400;\">https:\/\/www.nmc.edu\/mobile<\/span><\/a><span style=\"font-weight: 400;\"> for details on how to download this useful mobile app.<\/span><\/p>\n<p><b>My Academic Plan (MAP)<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Visit <\/span><a href=\"https:\/\/www.nmc.edu\/mymap\"><span style=\"font-weight: 400;\">https:\/\/www.nmc.edu\/mymap<\/span><\/a><span style=\"font-weight: 400;\"> to keep track of what you have done and what you need to do to stay on track for your degree. \u00a0MAP also helps you to explore other degree paths. \u00a0MAP is available from the MyNMC page. <\/span><\/p>\n<p><b>NMC Bookstore<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In addition to school supplies and textbooks, the NMC Bookstore also has laptops and software available for purchase. \u00a0Some Financial Aid funds may be used for these purchases. Browse what the bookstore has to offer by visiting the Lower Level of West Hall or visit the online store at: <\/span><a href=\"https:\/\/www.nmc.edu\/student-services\/bookstore\/\"><span style=\"font-weight: 400;\">https:\/\/www.nmc.edu\/student-services\/bookstore\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><b>Questions???<\/b><\/p>\n<p style=\"text-align: center;\"><b>Contact the NMC Technology Help Desk at 995-3020 or visit: <\/b><a href=\"https:\/\/students.nmc.edu\/help\"><span style=\"font-weight: 400;\">https:\/\/students.nmc.edu\/help<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tech Tips is presented by our Technology Help Desk and will provide you with simple explanations to tech troubles you may come upon in everyday technology use. These posts will occur regularly and will include a wide variety of topics. If you have further questions regarding the Tech Tips, please contact the Technology Help Desk [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[5,3612],"tags":[2973,1445],"class_list":["post-13494","post","type-post","status-publish","format-standard","hentry","category-student-news","category-tech-tips","tag-tech-tips","tag-technology-help-desk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NMC Technology Help Desk- Tech tips: Overview to NMC Technology Services - NMC Communiqu\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.nmc.edu\/?p=13494\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NMC Technology Help Desk- Tech tips: Overview to NMC Technology Services - NMC Communiqu\u00e9\" \/>\n<meta property=\"og:description\" content=\"Tech Tips is presented by our Technology Help Desk and will provide you with simple explanations to tech troubles you may come upon in everyday technology use. 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