{"id":12042,"date":"2015-04-06T18:56:28","date_gmt":"2015-04-06T22:56:28","guid":{"rendered":"http:\/\/blogs.nmc.edu\/?p=12042"},"modified":"2016-10-25T12:02:26","modified_gmt":"2016-10-25T16:02:26","slug":"nmc-technology-help-desk-tech-tips-password-nmc-id-security-question-setup","status":"publish","type":"post","link":"https:\/\/blogs.nmc.edu\/?p=12042","title":{"rendered":"NMC Technology Help Desk- Tech tips: Password, NMC ID &#038; security question setup"},"content":{"rendered":"<p><em>Tech Tips is presented by our Technology Help Desk and will provide you with simple explanations to tech troubles you may come upon in everyday technology use. These posts will occur regularly and will include a wide variety of topics. If you have further questions regarding the Tech Tips, please contact the Technology Help Desk at (231) 995-3020.<\/em><\/p>\n<p>The following is a quick 3-part guide to password resets, finding user ID and reset security questions.<!--more--><\/p>\n<p><strong>Part 1: Forgot Your NMC ID?<\/strong><\/p>\n<p>Let\u2019s start off with the page you see below, just when you need to login your mind goes blank. What do you do? You can call the NMC Technology Help Desk at 231-995-3020 or you can click on \u201cForgot your NMC ID.\u201d<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12043 \" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password1.png\" alt=\"password1\" width=\"530\" height=\"203\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password1.png 624w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password1-300x115.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password1-600x230.png 600w\" sizes=\"(max-width: 530px) 100vw, 530px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>This will take you to the forgotten username page. \u00a0Simply fill out the relevant information below and click the search button. \u00a0<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-12044\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password2.png\" alt=\"password2\" width=\"359\" height=\"344\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password2.png 580w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password2-300x288.png 300w\" sizes=\"(max-width: 359px) 100vw, 359px\" \/><\/p>\n<p>Your username will appear. \u00a0If your username does not appear, contact the Technology Help Desk.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-12045\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password3.png\" alt=\"password3\" width=\"439\" height=\"155\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password3.png 510w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password3-300x106.png 300w\" sizes=\"(max-width: 439px) 100vw, 439px\" \/><\/p>\n<p><strong>Part 2: Forgot Your Password?<\/strong><\/p>\n<p>Forgot your password? Don\u2019t worry we can help with that too. Back to the login page, but this time click on \u201cForgot you password?\u201d<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-12046\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password4.png\" alt=\"password4\" width=\"475\" height=\"182\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password4.png 624w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password4-300x115.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password4-600x230.png 600w\" sizes=\"(max-width: 475px) 100vw, 475px\" \/><\/p>\n<p>Type in your NMCID, then click search.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-12047\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password5.png\" alt=\"password5\" width=\"324\" height=\"182\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password5.png 499w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password5-300x168.png 300w\" sizes=\"(max-width: 324px) 100vw, 324px\" \/><\/p>\n<p>This brings you to the security questions page. \u00a0Answer the following questions to confirm your identity, then click \u201cCheck Responses\u201d to continue. Can\u2019t remember your answers? \u00a0Call the NMC Technology Help Desk, we would be more than happy to help you out.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-12048\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password6.png\" alt=\"password6\" width=\"459\" height=\"339\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password6.png 515w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password6-300x221.png 300w\" sizes=\"(max-width: 459px) 100vw, 459px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>If you responded to the questions correctly, you will be brought to the change password screen. \u00a0Enter a new password, then click change password.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12049\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password7.png\" alt=\"password7\" width=\"432\" height=\"442\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password7.png 432w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password7-293x300.png 293w\" sizes=\"(max-width: 432px) 100vw, 432px\" \/><\/p>\n<p><strong>Part 3: Changing Your Password and Security Questions<\/strong><\/p>\n<p>Once you have successfully logged in, look for <strong>\u201cNMCID Password Self-Service\u201d<\/strong> on the <a href=\"https:\/\/students.nmc.edu\/\">Login Links<\/a> page. \u00a0Here, you can reset your security questions or change your password.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12050\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password8.png\" alt=\"password8\" width=\"331\" height=\"95\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password8.png 331w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password8-300x86.png 300w\" sizes=\"(max-width: 331px) 100vw, 331px\" \/><\/p>\n<p>To <strong>setup your security questions<\/strong>, click on \u201cSet your password security responses.\u201d \u00a0The page below will appear. \u00a0The first question is a custom question, meaning you will need to create your own question and answer. \u00a0The next 3 questions are selected from a drop down menu and must all be completed. \u00a0When you have finished, click Save Responses to confirm your changes.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12051\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password9.png\" alt=\"password9\" width=\"398\" height=\"396\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password9.png 398w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password9-150x150.png 150w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password9-300x298.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/><\/p>\n<p>To <strong>change your password<\/strong>, navigate back to the <a href=\"https:\/\/students.nmc.edu\/\">Login Links<\/a> page. \u00a0This time, click \u201cChange you NMC Password\u201d.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12052\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password10.png\" alt=\"password10\" width=\"331\" height=\"95\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password10.png 331w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password10-300x86.png 300w\" sizes=\"(max-width: 331px) 100vw, 331px\" \/><\/p>\n<p>The page below will appear. \u00a0Enter your new password in both the \u201cNew Password\u201d and \u201cConfirm Password\u201d boxes. \u00a0Click \u201cChange Password\u201d to confirm your changes.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12053\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password11.png\" alt=\"password11\" width=\"432\" height=\"442\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password11.png 432w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password11-293x300.png 293w\" sizes=\"(max-width: 432px) 100vw, 432px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>****Note*****<\/strong><\/p>\n<p>You may be sometimes taken to a security page, this is called \u201cCAPTCHA\u201d. This helps protect NMC\u2019s website from spam and abuse. It is easy for humans to input the numbers, but hard for \u201cbots\u201d and other malicious software to figure out. By having this we can block automated software and have a safer online experience here at NMC.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-12054\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password12.png\" alt=\"password12\" width=\"454\" height=\"354\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password12.png 626w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password12-300x234.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/04\/password12-600x468.png 600w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/p>\n<p style=\"text-align: center;\">If you\u2019re still having issues with logging in or just have a question, please call the NMC Technology Help Desk on 231-995-3020. For more information on opening hours or when to contact us, please follow this link: <a href=\"http:\/\/www.nmc.edu\/help\">www.nmc.edu\/help<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tech Tips is presented by our Technology Help Desk and will provide you with simple explanations to tech troubles you may come upon in everyday technology use. These posts will occur regularly and will include a wide variety of topics. If you have further questions regarding the Tech Tips, please contact the Technology Help Desk [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[68,5,3612],"tags":[3262,3263,2973,1445],"class_list":["post-12042","post","type-post","status-publish","format-standard","hentry","category-intercom","category-student-news","category-tech-tips","tag-password","tag-security-question","tag-tech-tips","tag-technology-help-desk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NMC Technology Help Desk- Tech tips: Password, NMC ID &amp; security question setup - NMC Communiqu\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.nmc.edu\/?p=12042\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NMC Technology Help Desk- Tech tips: Password, NMC ID &amp; security question setup - NMC Communiqu\u00e9\" \/>\n<meta property=\"og:description\" content=\"Tech Tips is presented by our Technology Help Desk and will provide you with simple explanations to tech troubles you may come upon in everyday technology use. 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