{"id":11024,"date":"2015-01-17T15:22:16","date_gmt":"2015-01-17T20:22:16","guid":{"rendered":"http:\/\/blogs.nmc.edu\/?p=11024"},"modified":"2016-10-25T12:02:28","modified_gmt":"2016-10-25T16:02:28","slug":"nmc-technology-help-desk-tech-tips-2015-spring-semester-technology-help","status":"publish","type":"post","link":"https:\/\/blogs.nmc.edu\/?p=11024","title":{"rendered":"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help!"},"content":{"rendered":"<p>A quick guide in ways to contact the Technology Help Desk.<\/p>\n<p>Starting a new semester is never easy, especially with remembering log in details etc. Let us help to make you\u2019re semester easier. Technology Help Desk can help from a range of issues such as Password resets, Google mail issues, Moodle, NMC Self-service, Hardware &amp; software technical help&#8230;the list goes on!<\/p>\n<p>So here are a number of ways in which you can get into contact with us.<!--more--><\/p>\n<p><span style=\"text-decoration: underline;\">Drop in:<\/span><\/p>\n<ul>\n<li>James Beckett Building, Room 214 Lab<\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">Monday &#8211; Thursday: 8am \u2013 9pm<\/p>\n<p style=\"padding-left: 30px;\">Friday: 8am \u2013 5pm<\/p>\n<p style=\"padding-left: 30px;\">Saturday: Noon \u2013 4pm<\/p>\n<p style=\"padding-left: 30px;\">Sunday: 3pm \u2013 8pm<\/p>\n<ul>\n<li><span style=\"text-decoration: underline;\">Lower Level Tanis, Office 51<\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">Monday &#8211; Friday: 8am \u2013 5pm<\/p>\n<p><span style=\"text-decoration: underline;\">Call us:<\/span><\/p>\n<p style=\"padding-left: 30px;\">231-995-3020<\/p>\n<p style=\"padding-left: 30px;\">Telephone\/Online chat times:<\/p>\n<p style=\"padding-left: 30px;\">Monday &#8211; Thursday: 8am \u2013 9pm<\/p>\n<p style=\"padding-left: 30px;\">Friday: 8am \u2013 5pm<\/p>\n<p><span style=\"text-decoration: underline;\">Online chat:<\/span><\/p>\n<p style=\"padding-left: 30px;\">There are two main ways to contact us through online chat which is a great if you need remote desktop help:<\/p>\n<p style=\"padding-left: 30px;\"><strong>One: <\/strong>Contact us through the NMC website, <a href=\"http:\/\/www.nmc.edu\/help\">www.nmc.edu\/help<\/a> as steps below show.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11025 \" style=\"margin-left: 5px; margin-right: 8px;\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-1024x742.png\" alt=\"helpdesk1\" width=\"652\" height=\"473\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-1024x742.png 1024w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-300x217.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-600x435.png 600w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-1080x783.png 1080w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1.png 1238w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Once on <a href=\"http:\/\/www.nmc.edu\/help\">www.nmc.edu\/help<\/a> the red arrow points towards when we are available and where to click for help desk chat during our open hours.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11026\" style=\"margin-left: 5px; margin-right: 8px;\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk2-1024x727.png\" alt=\"helpdesk2\" width=\"672\" height=\"477\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk2-1024x727.png 1024w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk2-300x213.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk2-600x426.png 600w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk2-400x284.png 400w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk2-1080x766.png 1080w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk2.png 1274w\" sizes=\"(max-width: 672px) 100vw, 672px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>After you have clicked on help desk chat, you will be taken to a page where you can choose your issue, fill in your NMC ID and then describe your issue.<\/p>\n<p><strong>Two: <\/strong>The second way in which you can contact us on chat is through your My NMC page. As shown by the red arrow.<img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-11027\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk3-1024x698.png\" alt=\"helpdesk3\" width=\"664\" height=\"453\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk3-1024x698.png 1024w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk3-300x205.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk3-600x409.png 600w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk3-1080x736.png 1080w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk3.png 1235w\" sizes=\"(max-width: 664px) 100vw, 664px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Once help desk chat is filled out, a BOMGAR chat box will appear where an advisor can help with your quires.<\/p>\n<p class=\"alignnone\" style=\"margin-left: 5px; margin-right: 8px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-11028\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk4.png\" alt=\"helpdesk4\" width=\"492\" height=\"389\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk4.png 492w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk4-300x237.png 300w\" sizes=\"(max-width: 492px) 100vw, 492px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\">Create a ticket:<\/span><\/p>\n<p><strong>Tickets: <\/strong>The recommended &amp; higher priority method to get help is by creating an online ticket submission which is available 24 hours a day.<\/p>\n<p>You can either create a ticket via <a href=\"http:\/\/www.nmc.edu\/help\">www.nmc.edu\/help<\/a> \u201cSubmit a help desk ticket\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-11029\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk5-1024x730.png\" alt=\"helpdesk5\" width=\"668\" height=\"476\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk5-1024x730.png 1024w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk5-300x214.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk5-600x428.png 600w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk5-400x284.png 400w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk5-1080x770.png 1080w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk5.png 1256w\" sizes=\"(max-width: 668px) 100vw, 668px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>OR<\/p>\n<p>You can submit a ticket through your My NMC page.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-11030\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk6-1024x745.png\" alt=\"helpdesk6\" width=\"656\" height=\"477\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk6-1024x745.png 1024w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk6-300x218.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk6-600x436.png 600w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk6-1080x785.png 1080w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk6.png 1243w\" sizes=\"(max-width: 656px) 100vw, 656px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">The ticket submission page will look like the image below. Just fill out all the relevant details and you will get a response as soon as possible.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11031\" style=\"margin-left: 5px; margin-right: 8px;\" src=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk7-1024x733.png\" alt=\"helpdesk7\" width=\"669\" height=\"479\" srcset=\"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk7-1024x733.png 1024w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk7-300x215.png 300w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk7-600x430.png 600w, https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk7.png 1035w\" sizes=\"(max-width: 669px) 100vw, 669px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>NMC has many resources at your fingertips to help your semester run smoothly as possible. So please make good use of them, it can make a world of a difference.<\/p>\n<p><strong>For more information please visit the website: <a href=\"http:\/\/www.nmc.edu\/help\">www.nmc.edu\/help<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A quick guide in ways to contact the Technology Help Desk. Starting a new semester is never easy, especially with remembering log in details etc. Let us help to make you\u2019re semester easier. Technology Help Desk can help from a range of issues such as Password resets, Google mail issues, Moodle, NMC Self-service, Hardware &amp; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[68,5,3612],"tags":[947,1998,3026,3074,227,3075],"class_list":["post-11024","post","type-post","status-publish","format-standard","hentry","category-intercom","category-student-news","category-tech-tips","tag-chat","tag-organ-transplant-support-group-of-northern-michigan","tag-support","tag-tecnology-help-desk","tag-tickets","tag-you-can-either-create-a-ticket-via-www-nmc-eduhelp-submit-a-help-desk-ticketyou-can-either-create-a-ticket-via-www-nmc-eduhelp-submit-a-help-desk-ticketyou-can-ei"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help! - NMC Communiqu\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.nmc.edu\/?p=11024\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help! - NMC Communiqu\u00e9\" \/>\n<meta property=\"og:description\" content=\"A quick guide in ways to contact the Technology Help Desk. Starting a new semester is never easy, especially with remembering log in details etc. Let us help to make you\u2019re semester easier. Technology Help Desk can help from a range of issues such as Password resets, Google mail issues, Moodle, NMC Self-service, Hardware &amp; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.nmc.edu\/?p=11024\" \/>\n<meta property=\"og:site_name\" content=\"NMC Communiqu\u00e9\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NorthwesternMichiganCollege\" \/>\n<meta property=\"article:published_time\" content=\"2015-01-17T20:22:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-10-25T16:02:28+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-1024x742.png\" \/>\n<meta name=\"author\" content=\"Steve\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@nmc_tc\" \/>\n<meta name=\"twitter:site\" content=\"@nmc_tc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Steve\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024\"},\"author\":{\"name\":\"Steve\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#\\\/schema\\\/person\\\/7d71a2850a6db1f62635a52838f53a51\"},\"headline\":\"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help!\",\"datePublished\":\"2015-01-17T20:22:16+00:00\",\"dateModified\":\"2016-10-25T16:02:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024\"},\"wordCount\":485,\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/blogs.nmc.edu\\\/wp-content\\\/uploads\\\/2015\\\/01\\\/helpdesk1-1024x742.png\",\"keywords\":[\"chat\",\"Organ Transplant Support Group of Northern Michigan\",\"support\",\"tecnology help desk\",\"tickets\",\"You can either create a ticket via www.nmc.edu\\\/help \u201cSubmit a help desk ticket\u201dYou can either create a ticket via www.nmc.edu\\\/help \u201cSubmit a help desk ticket\u201dYou can either create a ticket via www.nmc\"],\"articleSection\":[\"Intercom\",\"Student News\",\"Tech Tips\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024\",\"url\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024\",\"name\":\"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help! - NMC Communiqu\u00e9\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/blogs.nmc.edu\\\/wp-content\\\/uploads\\\/2015\\\/01\\\/helpdesk1-1024x742.png\",\"datePublished\":\"2015-01-17T20:22:16+00:00\",\"dateModified\":\"2016-10-25T16:02:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024#primaryimage\",\"url\":\"https:\\\/\\\/blogs.nmc.edu\\\/wp-content\\\/uploads\\\/2015\\\/01\\\/helpdesk1.png\",\"contentUrl\":\"https:\\\/\\\/blogs.nmc.edu\\\/wp-content\\\/uploads\\\/2015\\\/01\\\/helpdesk1.png\",\"width\":1238,\"height\":897},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/?p=11024#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blogs.nmc.edu\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#website\",\"url\":\"https:\\\/\\\/blogs.nmc.edu\\\/\",\"name\":\"NMC Communiqu\u00e9\",\"description\":\"Continually updated news and information for faculty, staff, students, alumni and friends of Northwestern Michigan College\",\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blogs.nmc.edu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#organization\",\"name\":\"Northwestern Michigan College\",\"url\":\"https:\\\/\\\/blogs.nmc.edu\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blogs.nmc.edu\\\/wp-content\\\/uploads\\\/2021\\\/05\\\/Northwestern-Michigan-College-green.jpg\",\"contentUrl\":\"https:\\\/\\\/blogs.nmc.edu\\\/wp-content\\\/uploads\\\/2021\\\/05\\\/Northwestern-Michigan-College-green.jpg\",\"width\":449,\"height\":598,\"caption\":\"Northwestern Michigan College\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/NorthwesternMichiganCollege\",\"https:\\\/\\\/x.com\\\/nmc_tc\",\"https:\\\/\\\/www.instagram.com\\\/nmc_tc\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/school\\\/northwestern-michigan-college\\\/\",\"https:\\\/\\\/www.youtube.com\\\/NorthwesternMichiganCollege\",\"https:\\\/\\\/en.wikipedia.org\\\/wiki\\\/Northwestern_Michigan_College\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blogs.nmc.edu\\\/#\\\/schema\\\/person\\\/7d71a2850a6db1f62635a52838f53a51\",\"name\":\"Steve\",\"url\":\"https:\\\/\\\/blogs.nmc.edu\\\/?author=2\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help! - NMC Communiqu\u00e9","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blogs.nmc.edu\/?p=11024","og_locale":"en_US","og_type":"article","og_title":"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help! - NMC Communiqu\u00e9","og_description":"A quick guide in ways to contact the Technology Help Desk. Starting a new semester is never easy, especially with remembering log in details etc. Let us help to make you\u2019re semester easier. Technology Help Desk can help from a range of issues such as Password resets, Google mail issues, Moodle, NMC Self-service, Hardware &amp; [&hellip;]","og_url":"https:\/\/blogs.nmc.edu\/?p=11024","og_site_name":"NMC Communiqu\u00e9","article_publisher":"https:\/\/www.facebook.com\/NorthwesternMichiganCollege","article_published_time":"2015-01-17T20:22:16+00:00","article_modified_time":"2016-10-25T16:02:28+00:00","og_image":[{"url":"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-1024x742.png","type":"","width":"","height":""}],"author":"Steve","twitter_card":"summary_large_image","twitter_creator":"@nmc_tc","twitter_site":"@nmc_tc","twitter_misc":{"Written by":"Steve","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogs.nmc.edu\/?p=11024#article","isPartOf":{"@id":"https:\/\/blogs.nmc.edu\/?p=11024"},"author":{"name":"Steve","@id":"https:\/\/blogs.nmc.edu\/#\/schema\/person\/7d71a2850a6db1f62635a52838f53a51"},"headline":"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help!","datePublished":"2015-01-17T20:22:16+00:00","dateModified":"2016-10-25T16:02:28+00:00","mainEntityOfPage":{"@id":"https:\/\/blogs.nmc.edu\/?p=11024"},"wordCount":485,"publisher":{"@id":"https:\/\/blogs.nmc.edu\/#organization"},"image":{"@id":"https:\/\/blogs.nmc.edu\/?p=11024#primaryimage"},"thumbnailUrl":"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-1024x742.png","keywords":["chat","Organ Transplant Support Group of Northern Michigan","support","tecnology help desk","tickets","You can either create a ticket via www.nmc.edu\/help \u201cSubmit a help desk ticket\u201dYou can either create a ticket via www.nmc.edu\/help \u201cSubmit a help desk ticket\u201dYou can either create a ticket via www.nmc"],"articleSection":["Intercom","Student News","Tech Tips"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/blogs.nmc.edu\/?p=11024","url":"https:\/\/blogs.nmc.edu\/?p=11024","name":"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help! - NMC Communiqu\u00e9","isPartOf":{"@id":"https:\/\/blogs.nmc.edu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogs.nmc.edu\/?p=11024#primaryimage"},"image":{"@id":"https:\/\/blogs.nmc.edu\/?p=11024#primaryimage"},"thumbnailUrl":"http:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1-1024x742.png","datePublished":"2015-01-17T20:22:16+00:00","dateModified":"2016-10-25T16:02:28+00:00","breadcrumb":{"@id":"https:\/\/blogs.nmc.edu\/?p=11024#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogs.nmc.edu\/?p=11024"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.nmc.edu\/?p=11024#primaryimage","url":"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1.png","contentUrl":"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2015\/01\/helpdesk1.png","width":1238,"height":897},{"@type":"BreadcrumbList","@id":"https:\/\/blogs.nmc.edu\/?p=11024#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blogs.nmc.edu\/"},{"@type":"ListItem","position":2,"name":"NMC Technology Help Desk- Tech tips: 2015 Spring Semester technology help!"}]},{"@type":"WebSite","@id":"https:\/\/blogs.nmc.edu\/#website","url":"https:\/\/blogs.nmc.edu\/","name":"NMC Communiqu\u00e9","description":"Continually updated news and information for faculty, staff, students, alumni and friends of Northwestern Michigan College","publisher":{"@id":"https:\/\/blogs.nmc.edu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogs.nmc.edu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blogs.nmc.edu\/#organization","name":"Northwestern Michigan College","url":"https:\/\/blogs.nmc.edu\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.nmc.edu\/#\/schema\/logo\/image\/","url":"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2021\/05\/Northwestern-Michigan-College-green.jpg","contentUrl":"https:\/\/blogs.nmc.edu\/wp-content\/uploads\/2021\/05\/Northwestern-Michigan-College-green.jpg","width":449,"height":598,"caption":"Northwestern Michigan College"},"image":{"@id":"https:\/\/blogs.nmc.edu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NorthwesternMichiganCollege","https:\/\/x.com\/nmc_tc","https:\/\/www.instagram.com\/nmc_tc\/","https:\/\/www.linkedin.com\/school\/northwestern-michigan-college\/","https:\/\/www.youtube.com\/NorthwesternMichiganCollege","https:\/\/en.wikipedia.org\/wiki\/Northwestern_Michigan_College"]},{"@type":"Person","@id":"https:\/\/blogs.nmc.edu\/#\/schema\/person\/7d71a2850a6db1f62635a52838f53a51","name":"Steve","url":"https:\/\/blogs.nmc.edu\/?author=2"}]}},"_links":{"self":[{"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=\/wp\/v2\/posts\/11024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11024"}],"version-history":[{"count":0,"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=\/wp\/v2\/posts\/11024\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11024"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11024"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.nmc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}