Help your work orders work for you!
Earlier this year, NMC’s facilities department began using a new work order request system called Maximo. Here are a few reminders on using the system so you can get the help you need as soon as possible.
- Maximo only works with the Firefox browser (not Chrome, Internet Explorer, or Safari.)
- You do need to register to use Maximo.
- You must use your NMC email as your user ID and email address.
- Facilities can reset your password if you forget it.
- If you don’t use Maximo for 90 days your account will deactivate (the system will give you a warning the week before this happens).
- In the details box please be as specific as possible about your request. You can also attach documents or pictures.
- Routine work orders typically take 5 working days to complete.
- Urgent requests can be completed in one day. Please also call facilities directly with urgent matters at 995-1111.
- If you have questions on any facilities work order requests, you can call Nancy Durecki or Casey White at 995-1111.
- The Maximo Registration and Help Sheets on the employee site can also answer additional questions about the system. Please read this is you are new to the system.